FAQ
Frequently Asked Questions (FAQ)
Do you deliver across Australia?
Yes.All parcels are shipped via Australia Post with a 10$ Flat shipping rate. Once your order is dispatched, we’ll email you a tracking number so you can follow real-time updates on your phone. Delivery times vary by location and are shown below for major Australian cities.
Please note: orders placed after 12:00pm AEST may be dispatched the next business day, which can add one extra day to delivery.
Melbourne: 2-3 Days
Sydney: 2 Days
Brisbane: 3-4 Days
Canberra: 2-3 Days
Perth: 4-6 Days
Hobart: 3-4 Days
Adelaide: 2-3 Days
Darwin: 3-4 Days
How to make a payment?
We accept card payment . At AustPost Vape, we make sure every transaction is processed through a secure network so you can shop with confidence.
Do you send out by express post?
Yes..We send out all parcel with express post.
How fast will my order be dispatched?
All orders before 12pm will send out the same day.
Where you ship from?
All order ship from our Sydney warehouse.
How to Contact us?
You can reach our support team via online chat , email at support@ausbulkvapes.com.au, or WhatApps at +61 477 532 670. Our team is available to assist you with orders, delivery, and product inquiries.
How you pack the parcel?
Don’t worry — we always pack and ship orders discreetly for your privacy.
What happen if product seized?
We will resend the full order once the customer provides proof that the parcel was seized.
